Privacy policy

The protection of Users' privacy is particularly important to us. For this reason, Users of the website airflowpro.pl (hereinafter referred to as the Online Store) are guaranteed the highest standards of privacy protection. Airflow Pro Sp. z o.o. as the personal data administrator cares about the security of personal data provided by Users.

Considering the above and in view of the requirements introduced by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119, 4.5.2016, p. 1) (hereinafter referred to as GDPR) in order to ensure the security of personal data by Airflow Pro Sp. z o.o. this Privacy Policy has been adopted.

This Privacy Policy defines the rules for processing and protecting personal data provided by Users in connection with their use of the Online Store and other related websites, communications, and services.

A User is any data subject using the Online Store and other related websites, communications, and services (hereinafter referred to as User).

The administrator of personal data collected in the Online Store is Airflow Pro Sp. z o.o., Wierzbięcice 44A, 61-568 Poznań, NIP: 9721317186, REGON: 383460236 (hereinafter referred to as the Administrator).

To the extent necessary for the performance of the contract concluded by the User with the Administrator, as well as to the extent necessary for the Administrator to take action at the request of the User and to the extent necessary to fulfill the legal obligation incumbent on the Administrator - the processing of the User's personal data takes place on the basis of a legal provision, i.e., art. 6 sec. 1 letter b) and letter c) of the GDPR, without the need for the User to consent to the processing of their personal data. In other respects, the provision of personal data by the User is voluntary. However, to the extent that the User's consent to the processing of personal data has been expressed by them only for marketing purposes, the provision of their personal data by the User is voluntary, but refusal to consent or withdrawal of consent will prevent the Administrator from informing the User about new offers and discounts.

I. USER'S CONSENT

The User's use of the Online Store means that the User accepts that the Administrator collects, uses, and shares non-personal and personal data in accordance with this Privacy Policy. However, the User has control over how their data is used and shared, which is described in detail in chapter V of this Privacy Policy, "User's Rights".

In the case of processing personal data based on the User's consent, the User has the right to withdraw the previously expressed consent at any time. Withdrawal of consent does not affect the lawfulness of processing that was carried out on the basis of consent before its withdrawal. The Administrator informs the User about the possibility of withdrawing consent before the User gives consent.

If this Privacy Policy is changed, and the User continues to use the Online Store, this action will be deemed to be consent to the current terms of the Privacy Policy.

II. PERSONAL DATA PROCESSED BY THE ADMINISTRATOR

1. Method of obtaining personal data
   1. Personal data obtained directly from the User
      The Administrator obtains personal data in two ways. The first way is to obtain personal data directly from the User, by:
      • sending a message by the User, using the contact form available in the Online Store,
      • creating a customer account by the User in the Online Store,
      • placing an order for goods or services in the Online Store,
      • the User contacting the Administrator to obtain technical assistance, file a complaint, or for other purposes.
   2. Personal data obtained from other sources
      The Administrator also obtains personal data from other sources than directly from the User, i.e.:
      by recording how the User uses the Online Store through cookies and other technologies and receiving error reports or usage data from software running on the User's device,
      • from partners with whom the Administrator offers goods and services or conducts joint marketing activities.
2. Personal data processed by the Administrator
   The scope of personal data collected by the Administrator regarding Users may vary depending on the purpose of processing personal data.
   The Administrator collects, among others, the following personal and non-personal data:
   • Login name,
   • First name and last name / business name / first name and last name of the entrepreneur or first and last names of entrepreneurs operating in the form of a civil partnership,
   • Correspondence address,
   • Phone number,
   • Email address,
   • Tax Identification Number (NIP),
   • Statistical Identification Number (REGON),
   • Computer IP,
   • Payment data, if the User makes a purchase in the Online Store.
   • Information contained in Cookies and similar technologies regarding the User's interaction with the Administrator's Online Store.

In addition, the Administrator collects data regarding the content of the User's files and messages when required to fulfill the placed order, provide them with the customer account service, including collecting: the subject and content of email messages, text or other content of instant messages, audio and video recordings of video messages, audio recording and transcription of voice messages received by the User or text messages dictated by them.

The Administrator also collects information provided by the User, including opinions and reviews of goods and services and information provided to obtain technical support. Furthermore, in case of contact, the Administrator collects the content of the message.

III. METHOD OF DATA PROCESSING - PURPOSES OF PROCESSING PERSONAL DATA BY THE ADMINISTRATOR

The way the Administrator processes personal data regarding the User depends on the extent of the User's use of the Online Store.

1. Orders, customer account (performance of the contract)
   If the User decides to place an order for goods or services presented in the Online Store, the Administrator will process the User's personal data to the extent necessary to conclude a sales agreement or a service agreement and ensure the proper fulfillment of the agreement concluded with the User.
   If the User creates a customer account in the Online Store, the Administrator uses the User's personal data for the proper performance of the agreement for electronic services, including authentication and authorization of the User's access to the customer account.
2. Communication (performance of the contract, legitimate interest pursued by the Administrator)
   The Administrator uses the User's personal data to communicate with them in a personalized manner. This communication involves sending emails, placing notifications on websites and other means within the framework of the Online Store and the customer account service provided, including text messages and push notifications. The content communicated to the User concerns offered goods and services, i.e., availability of services and how to use them, security of personal data, network updates, reminders, but also suggested offers of the Administrator.
   Communication with the User also concerns customer service. Personal data are used to help the User, solve problems, and respond to their complaints.
   The Administrator also uses the User's personal data to allow them to comment on the Administrator's activities, Online Store, services, and goods.
3. Advertising (consent, legitimate interest pursued by the Administrator)
   The Administrator uses the User's personal data to offer them personalized advertising, if the User has consented to such actions or in the case of an economic relationship between the Administrator and the User. These advertisements concern both the Administrator's offers and those of entities cooperating with them.
   The advertisements presented to the User are individually tailored to each User (so-called "profiling") by using:
   • data provided directly by the User,
   • data collected when the User uses the Online Store,
   • information provided by third parties,
   • data from advertising technologies, such as cookies,
   • beacons, pixels, advertising tags, and mobile identifiers.
   The Administrator does not share the User's personal data with third-party advertisers or advertising networks without the User's consent. However, if the User clicks on the displayed advertisement, the advertiser will be informed of this.
4. Improving the Online Store (legitimate interest of the Administrator)
   The Administrator uses the User's personal data for analytical and statistical activities in order to constantly improve the Online Store, the goods and services offered by the Administrator, provide better solutions, add new functions and possibilities.
   Personal data regarding Users are also used by the Administrator for market research, public opinion research, and economic analysis in order to constantly improve the Online Store.
5. Security (legitimate interest of the Administrator)
   The Administrator uses the User's personal data to monitor, prevent, detect, and combat fraud and abuse, protect other Users from such abuse, and to ensure network and information security. In case there is a reasonable suspicion of a crime, the User's personal data will be used to investigate the probable commission of a crime or other violation of these Privacy Policy by unauthorized persons.
6. Claim investigation (legitimate interest of the Administrator)
   If the User decides to use the Online Store, in particular by creating a customer account, placing an order for goods or services through it, the Administrator may process the User's personal data to the extent necessary to pursue any claims arising from the conducted business activity, as well as to analyze potential violations of the rules for using the Online Store.
7. Tax documentation (fulfillment of a statutory obligation)
   If the User places an order for goods or services through the Online Store, the Administrator will process the User's personal data to the extent necessary to maintain tax documentation and settlements for fulfilled orders.

IV. SHARING OF PERSONAL DATA BY THE ADMINISTRATOR

The User's personal data is or may be transferred to the following categories of recipients:

1. entities providing certain services in the sales process, i.e., courier / postal service providers, payment institutions mediating payments made by Users for placed orders for goods or services;
2. advertising or marketing service providers, in the case of pursuing the purpose of direct marketing of the Administrator's own services;
3. providers of legal and advisory services and those supporting the Administrator in pursuing due claims (in particular law firms, debt collection companies);
4. entities processing personal data on behalf of the Administrator, e.g., technical service providers supporting the technical infrastructure necessary to operate the Online Store;
5. entities authorized to obtain data on the basis of applicable law, e.g., courts or law enforcement agencies, when they request it based on a relevant legal basis.

V. USER'S RIGHTS

The User has the right to decide about their personal data by making a choice regarding the disclosure of individual personal data, including choosing privacy settings. However, in such a situation, the User must be aware that they will not be able to fully use some functionalities of the Online Store or services offered by the Administrator.

If the User wishes to exercise their rights as a data subject, they can contact the Administrator via email sent to the address kontakt@maciejszyszka.pl. Some rights as a data subject can be exercised by the User through the customer account in the Online Store.

1. Right of access to data
   The User is entitled to obtain from the Administrator confirmation as to whether their personal data is being processed, and if so, they are entitled to obtain access to information regarding the details of processing their data, including in particular information about the purpose of processing and the categories of processed data.
   The User also has the right to request a copy of the personal data being processed.
2. Right to rectification of data
   The User has the right to rectify personal data that is inaccurate. They have the right to demand the replacement, completion, or removal of errors, defects, and misleading information in the entire data set that concerns them.
   Incorrect personal data cannot be the subject of completion, i.e., the User cannot demand the replacement or completion of existing data with incorrect data.
   If the personal data being processed is incomplete, the User may submit an additional statement to complete it. It is permissible to submit such a statement in any form, including electronically.
3. Right to erasure of data (right to be forgotten)
   The User has the right to request the erasure of their personal data if one of the following circumstances applies:
   1. the User's personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
   2. the User has withdrawn the consent on which the processing is based and there is no other legal basis for processing;
   3. the User objects to the processing of personal data concerning them;
   4. personal data has been processed unlawfully;
   5. personal data must be erased to comply with a legal obligation under Union law or the law of a Member State to which the Administrator is subject;
   6. personal data has been collected in connection with the offer of information society services.
   The right to be forgotten applies to the User only if they exercise the right to erasure of personal data and only in the situation where the personal data concerning them has been made public by the Administrator.
4. Right to restriction of processing
   The User has the right to restrict the processing of their personal data in the following cases:
   1. the User contests the accuracy of the personal data - for a period enabling the Administrator to verify the accuracy of these data;
   2. the processing is unlawful, and the User objects to the erasure of personal data, requesting instead the restriction of their use;
   3. the Administrator no longer needs the User's personal data for the purposes of processing, but they are needed by the User for the establishment, exercise, or defense of legal claims;
   4. the User has objected to the processing - pending the verification whether the legitimate grounds of the Administrator override the grounds of the User's objection.
   In case of restriction of processing, the Administrator may process personal data, except for storage, only:
   1. with the User's consent or
   2. for the establishment, exercise, or defense of legal claims, or
   3. for the protection of the rights of another natural or legal person, or
   4. for reasons of important public interest of the Union or a Member State.
5. Right to data portability
   The User has the right to receive the personal data concerning them, which they have provided to the Administrator, in a structured, commonly used format and has the right to transmit those data to another administrator.
   The User also has the right to request that their personal data be transmitted by the Administrator directly to another administrator, where technically feasible.
6. Right to object
   The User has the right to object, on grounds relating to their particular situation, at any time to the processing of their personal data:
   1. in the public interest, in the exercise of public authority vested in the Administrator,
   2. to processing for direct marketing purposes, including profiling insofar as it is related to such direct marketing,
   3. for the legitimate interest of the Administrator.
   The procedure for considering the objection and all communication are free of charge, and it is also possible to object electronically.
7. Right to lodge a complaint
   The User has the right to lodge a complaint with the Personal Data Protection Office, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement.

VI. COOKIES AND OTHER TECHNOLOGIES USED BY THE ADMINISTRATOR

The Administrator uses cookies and other similar technologies to ensure optimal handling of the User's visit to the Online Store, enable faster and easier access to information, and offer Users increasingly perfect functionalities of the Online Store, as well as for marketing and remarketing purposes (including necessary analytical activities and compiling marketing profiles based on the User's activity on individual subpages of the Online Store). Cookies are code snippets, which are text files corresponding to HTTP requests directed to the Administrator's server. In the Online Store, other available technologies are also used, allowing information to be stored in the browser in appropriate data storages (Session Storage, Local Storage), and snippets of code from analytical tools provided by other providers are also placed, which allow saving cookies in the domains of these services. Stored information or obtaining access to it does not cause configuration changes in the User's device and the software installed on it. Information contained in cookies and similar technologies is considered personal data only in conjunction with other personal data available about the given User. If the User does not agree to the saving and receiving of information in cookies or similar technologies, they can change the rules regarding cookies using the settings of their web browser or by applying the so-called opt-out option on the website of the provider of the given technological solution. Detailed information regarding the technologies used by the Administrator is available in the Cookie Policy.

VII. OTHER IMPORTANT INFORMATION

1. Protection of personal data security
   The Administrator implements various measures to ensure the security of the User's personal data. Secure use of the offered services is ensured by the systems and procedures used to protect against access and disclosure of data to unauthorized persons. Furthermore, the systems and procedures used by the Administrator are regularly monitored to detect potential threats. Personal data obtained by the Administrator are stored in computer systems, to which access is strictly limited.
2. Storage of personal data
   The period of storage of Users' personal data may vary due to the fact that different processing purposes may be defined for the personal data of different Users.
   The Administrator stores personal data for as long as is necessary to achieve the specified purposes, i.e.:
   1. in the case of analytical and statistical purposes - for the period necessary to achieve the goals related to the effective functioning and development of the Online Store;
   2. in the case of fulfilling orders, providing services to the User - for the duration of the agreement and the limitation period for claims;
   3. for the period required by law in relation to the purpose of maintaining tax documentation and settlements from fulfilled agreements;
   4. in the case of processing personal data for marketing purposes - for the duration of the economic relationship with the User, unless the User objects to processing for these purposes earlier;
   In each of the above cases, after the necessary processing period has elapsed, the data may be processed only for the purpose of securing claims or defending against them, and after that time only if and to the extent required by law.
   Users' personal data is stored in the Administrator's database, in which technical and organizational measures have been applied to ensure the protection of processed data in accordance with the requirements specified in applicable law. Only the Administrator has access to the database.
3. Changes to the privacy policy
   In order to update the information contained in this Privacy Policy and its compliance with applicable law, this Privacy Policy may be changed. Along with the change in the content of the document, the date of its update will be changed, placed at the beginning of this Privacy Policy. However, the User will be notified of any significant change through information placed on the Online Store website or directly. In order to obtain information about the method of personal data protection, the Administrator recommends that Users regularly familiarize themselves with these Privacy Policy rules.
4. Contact information
   In case of any doubts related to personal data protection issues or to obtain information regarding this Privacy Policy, the User can contact the Administrator via email at kontakt@maciejszyszka.pl and by mail to the following address: Wierzbięcice 44A, 61-568 Poznań.